Compaq is now a part of HP (Hewlett-Packard), therefore
the sales and service network of both the companies has been collaborated.
The service centers and showrooms for Compaq and HP are common and
are located all across the country. The company offers laptops in
every price range from low end to high end hence the popularity
of the company amongst all sections of the society.
There may be a number of problems that you face with
your laptop from hardware or software, the commonly faced problems
are as follows: Wi-Fi device not working, problem with the Liquid
crystal display commonly known as the LCD screen, non functional
display card, failure to boot, DVD writer not able to read or write
CD's or DVD's, the keyboard might not respond, problems with software
installed by the company like the operating system, USB ports that
do not connect effectively, Speakers do not work properly, the battery
backup of your laptop's battery might decline, the charger may be
unable to charge the battery or the malfunction of any of the following
devices: Bluetooth device, LAN adapter, Webcam, Mic, Sound cards
etc.
The service center information is available to HP and Compaq customers
on the company website, it has a search by city function which gives
the contact details of the service center in a particular city by
just typing the name of the city.
Compaq has a one year warranty coverage policy that it gives free
with its laptop while selling, after that they provide the optional
and chargeable two year warranty extension program that covers any
damage to the laptop under certain conditions. The advice we give
our readers is to go for the warranty extension program as most
laptops start facing problems after they have been used for a year.
